Coast Terms of Service

By accessing or using the Site, you agree to these Terms and to our Privacy Policy at startcoast.com/privacy. If you do not agree, do not use the Site. If you use the Site on behalf of an organization, you represent you are authorized to accept these Terms for it.

Scope. These Terms govern use of the marketing Site only. If you become a Coast customer, your use of the Coast product is governed by a separate Master Services Agreement and related agreements, which control over these Terms for that use.

You may use the Site only for lawful purposes and to learn about and evaluate Coast. You will not, and will not allow others to: (a) use the Site unlawfully or in violation of these Terms; (b) copy, scrape, harvest, or systematically extract Site content except as expressly permitted; (c) reverse engineer, interfere with, or attempt to gain unauthorized access to the Site or its systems; (d) introduce malicious code or place an unreasonable load on the Site; or (e) misrepresent your identity or affiliation.

When you submit information through the Site (for example, demo request details or inputs to the interactive demo), you represent that you have the right to provide it and that it is accurate. You should not submit sensitive personal information or real consumer personal information through the Site or the demo. You grant Coast a non-exclusive, worldwide, royalty-free license to use submissions to respond to your request, operate and improve the Site and demo, and as described in our Privacy Policy. If you send us feedback or suggestions, you grant Coast a perpetual, irrevocable, royalty-free license to use them without restriction or obligation to you.

The interactive demo is provided for evaluation purposes only, "AS IS", without any warranty, and may be changed, suspended, or discontinued at any time without notice. Demo environments are periodically reset and demo data may be deleted at any time. Do not enter real consumer data, personal information of third parties, confidential information, or production data into the demo. The demo is not the contracted Coast product and is not intended for production use.

The Site and its content, design, text, graphics, and software are owned by Coast or its licensors and are protected by intellectual-property laws. "Coast" and the Coast logo are trademarks or service marks of Coast Technologies LLC (claimed under common law). Except for the limited right to view the Site for its intended purpose, no license to any Coast intellectual property is granted. You may not use Coast’s name, marks, or branding without our prior written consent.

THE SITE AND THE DEMO ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, COAST DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, AND DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. SITE CONTENT IS FOR GENERAL INFORMATION AND IS NOT A BINDING OFFER OR PROFESSIONAL ADVICE.

TO THE FULLEST EXTENT PERMITTED BY LAW, COAST WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS OR DATA, ARISING FROM OR RELATING TO YOUR USE OF THE SITE OR DEMO. COAST’S TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATING TO THE SITE OR DEMO WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100). Some jurisdictions do not allow certain limitations; nothing here limits liability that cannot be limited by law (including for fraud or willful misconduct).

To the fullest extent permitted by law, you will indemnify and hold Coast harmless from third-party claims and reasonable expenses arising from your misuse of the Site or demo, your submissions, or your violation of these Terms or law.

These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-laws rules.

1. Informal resolution first. Before initiating arbitration, contact us at the address in §14 and allow 30 days to resolve the dispute in good faith.
2. Binding arbitration. Any dispute arising out of or relating to the Site, the demo, or these Terms that is not resolved informally will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its applicable rules, seated in Georgia, before one arbitrator. Judgment on the award may be entered in any court of competent jurisdiction.
3. Class-action waiver. Disputes will be brought only on an individual basis; you and Coast waive any right to bring or participate in a class, collective, consolidated, or representative action.
4. Carve-outs. Either party may bring an individual claim in small-claims court, and either party may seek injunctive relief for intellectual-property or unauthorized-access matters. This section does not apply where prohibited by law for a particular claim.

This Section applies where you purchase a paid Coast subscription through the Site.

1. Billing. Subscriptions are billed monthly in advance at the price shown when you sign up, together with any seats or add-ons you select, plus applicable taxes. You authorize Coast and its payment processor to charge your payment method for each billing period until you cancel.
2. Cancel anytime. Your subscription is month-to-month, with no minimum term and no early-termination fee. You may cancel at any time; cancellation takes effect at the end of your then-current billing period, and you will not be charged for the following period.
3. 24-month price lock. The monthly rate for the plan, seats, and add-ons you sign up for is locked for twenty-four (24) monthsfrom your signup date. During that period Coast will not increase that rate, even if Coast’s published prices rise. Your charges may still change if you change your plan, seats, or add-ons, or based on usage-based items you elect.
4. Losing the price lock.The price lock depends on your subscription remaining continuously active. If your subscription is canceled or lapses for any reason, the price lock ends. If you later start a new subscription, it will be at Coast’s then-current pricing, and any price lock then offered will run from that new signup date. After the 24-month period, Coast may adjust your rate on a going-forward basis with reasonable advance notice.
5. Order of precedence. If you enter into a separate Master Services Agreement or order form with Coast, that agreement controls over this Section to the extent of any conflict.

We may update these Terms. We will post the updated Terms with a new "Effective date" and, for material changes, take reasonable steps to provide additional notice. Continued use of the Site after the effective date constitutes acceptance.

These Terms and the Privacy Policy are the entire agreement regarding the Site and supersede prior understandings about it. If any provision is unenforceable, it is modified or severed and the remainder stays in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them to a successor. Nothing in these Terms creates any agency, partnership, or third-party beneficiary.

Coast Technologies LLC, a Georgia limited liability company.
1945 Dr. Bramblett Road, Cumming, GA 30028.
Contact: privacy@startcoast.com (for privacy matters) or the contact options on startcoast.com.