Your lot never misses a lead again.
Coast answers every lead in seconds, follows up for days, and books buyers onto your calendar — with your CRM and back office in one clean system.
Most buyers decide within days.
Most follow-up acts like it has weeks.
61% of buyers who end up purchasing do it within three days of their first inquiry. The lot that answers first — and keeps showing up those first three days — usually wins the deal. Here's the research, and here's what Coast does about it.
of buyers who purchase do so within 3 days of their first inquiry
Source: Foureyesdealerships never personally respond to their own website leads
Source: Pied Piper PSIof new dealership leads come in after hours — nights and weekends, when no one's on the floor to answer
Source: McKinsey & CompanyIndependent industry research — every number links to its source.
Every lead gets a game plan
the second it arrives.
Coast isn't a contact list with reminders — it's a working pipeline. What you're looking at below is the plan every lead runs, from first inquiry to sold. Flip the package to see who handles each step.
Now pick who runs it.
Base is always on. Add AI Texting, AI Calling, or both — toggle them below and your total updates as you go. Not sure? Try any one live, right from its card, before you decide.
Coast Base
The core your lot runs on — CRM & back office, with 2 seats included.
- Every follow-up task arrives with the message already drafted
- Who-to-work-next, ranked automatically
- Back office included
AI Texting
The AI answers and follows up itself — as your rep, from your rep's own Coast number.
- Answers new leads in seconds — nights and weekends too
- First 2 AI assistants included, then $198/mo per teammate all-in (seat + assistant)
AI Calling
Gets leads on the phone while they're hot — and texts your rep the whole story at hang-up.
- Sounds like a real person — customers can interrupt, it keeps up
- Books the visit right on the call
- Generous monthly calling allowance included
We accept leads from everywhere
you advertise.
Coast speaks the industry-standard ADF/XML format — so leads from the big marketplaces and hundreds of smaller sources land in your CRM automatically.
If it sends an ADF/XML lead, Coast picks it up. No source left behind.
Back office, included.
This is the screen that ends the "let me go ask my manager" shuffle: vehicle, fees, tax, tag and title — one buyer-ready, out-the-door number in seconds. And it's one corner of the office Coast folds into Base: your deals, costs, floor plan, titles, and who-owes-what, all talking to each other. Both are in beta: already doing real work, with more landing every week.
- Live inventory & vehicle pages
- Out-the-door numbers + printable paperwork packets
- Money and operations in one view
Questions dealers ask.
Is there a contract?
No. Month-to-month, cancel anytime, no setup fees — you're never locked in.
What happens if I hit my monthly AI allowance?
You get a heads-up at 90% of your allowance. Hit the limit and the AI simply pauses until you decide — add more, or wait for your monthly reset. No surprise charges, ever. And your team's own texting and calling never stop.
Is it even legal to have an AI texting and calling customers?
Yes — done right, and Coast does it right. We handle the boring stuff for you: registered texting, consent tracking, an AI that says it's AI, and it goes quiet the moment a customer says stop. All the upside, none of the headaches.
Do I have to replace my current DMS?
No — nothing gets ripped out on day one. Coast runs happily alongside whatever you use today. It takes over your leads and follow-up immediately, and as the back office grows you can hand it more of the job whenever you're ready.
How long does setup take?
You're inside Coast the moment you create your account — no onboarding call, no waiting. Sync your inventory, point your lead sources at Coast, and most lots are done in one sitting.
Can I bring my contacts from my old CRM?
Not yet — and that's deliberate. Coast schedules follow-up for every lead it holds, and dumping years of old contacts into a live pipeline would bury your reps in noise on day one. Coast starts sharp with the leads that arrive from day one, and a proper import — one that puts past customers in the right place instead of in your queue — is on the roadmap.
Do I own my data?
Yes. Your contacts, inventory, and deal records are yours — export them anytime.
How do I get help?
A direct line to a real person, right inside Coast — not a ticket queue.
Is my data secure?
Yes. Coast runs on the same enterprise cloud that powers much of the internet, your data is encrypted both in transit and at rest, and continuous backups mean we can restore to any point in time. Every dealership's data is walled off from every other's — and it stays yours, exportable anytime.
Get in touch.
Have a question about Coast? Drop it here and we'll get back to you — usually within minutes.
Before you buy
Send any question over and a real person answers.
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